Your information. Your trust.

Information you provide to us

When you contact us, request an audit, submit an enquiry, or start a project, you may provide your name, business or company name, email address, phone number, website address, project requirements, and any other information you choose to include in your message. You are not required to provide information that isn't necessary for the specific service or enquiry you're making.

Information collected automatically

When you visit our website, we may automatically collect your IP address, browser and device type, operating system, pages visited, referring website, approximate location, time spent on pages, and other technical or usage information that helps us understand how people use the site and improve the experience.

We may use the information we collect to respond to enquiries, provide requested services, prepare proposals or project discussions, provide a free audit or consultation, communicate with you, improve our website and services, understand usage and performance, improve marketing, prevent fraud or abuse, maintain and protect our website, and comply with applicable legal obligations. We use your information only for legitimate business purposes and in accordance with applicable privacy laws.

Information submitted through forms

If you submit a form — for example, requesting a Free Digital Audit — we may use the information to review your request, prepare the requested information, contact you, and discuss potential ways we may be able to help. We will not treat a form submission as automatic consent to receive unrelated marketing communications unless applicable law allows or requires it.

Cookies

Our website may use cookies and similar technologies for website functionality, remembering preferences, analytics, performance monitoring, security, understanding usage, and advertising or remarketing where applicable. You can usually control or disable cookies through your browser settings, though disabling certain cookies may affect some functionality.

Analytics

We may use analytics tools to understand how visitors interact with our website, including pages visited, traffic sources, device information, general geographic information, and interaction patterns. Where third-party analytics services are used, their own privacy policies may also apply.

Advertising & remarketing

We may use online advertising platforms to promote our services. These platforms may use cookies, pixels, or similar technologies to measure performance, understand campaign effectiveness, show relevant ads, and provide remarketing. You may be able to manage advertising preferences through the relevant platform or your browser/device settings.

Other providers

We may use third-party services for hosting, analytics, forms, email, CRM, advertising, payment processing, security, AI and technology services, and social media integrations. These providers may process information on our behalf or independently, according to their own policies. We do not sell your personal information, and only share it when reasonably necessary — with service providers, professional advisers, or legal/regulatory authorities where required.

Depending on where you live and which privacy laws apply to you, you may have the right to request access to your information, request correction of inaccurate information, request deletion, object to or restrict certain processing, withdraw consent where processing is based on consent, and request information about how your data is used. To exercise an applicable right, contact us using the details below — we may need to verify your request before completing it.

Marketing communications

If you choose to receive marketing communications, you can unsubscribe at any time using the link included in the communication or by contacting us directly. We will continue to send necessary service-related communications where appropriate.

Data security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, server, or internet transmission can be guaranteed to be completely secure.

How long we keep information

We retain personal information only for as long as reasonably necessary — to respond to enquiries, provide services, maintain business records, resolve disputes, and meet legal or regulatory requirements. The exact retention period depends on the type of information and why it was collected.

Other things worth knowing

Our services are intended for businesses and general audiences, not specifically directed toward children, and we do not knowingly collect personal information from children where prohibited by law. Because we may use service providers in different countries, your information may be processed outside the country in which you live. Our website may link to third-party sites; we're not responsible for their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. When we do, we'll update the "Last updated" date at the top of this page.